In another scenario, a customer might make a payment but fail to specify which of several outstanding invoices they intended to pay off with those funds. Suspense accounts are typically helpful when a company is researching the nature of the transactions and recording it in its books. Firstly, it helps you check when the amount of a transaction is subject to a legal dispute. Secondly, when there’s a transaction booking before, there’s an allocation of reasonable costs or profit centres. Thirdly, when an in-transit transaction, the money is transferred to another person, but it hasn’t been deposited into the account yet.

The need for a suspense account arises due to the inability to identify the appropriate ledger account for the recorded transaction. A business generates many transactions throughout the course of its operations. Sometimes it may happen that the transactions may have some missing information or incorrect details were entered into records.

What is a Suspense Account? (Examples Included)

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In these situations, a suspense account is passed to match the outstanding dues with payments and verify them with the client. Sometimes, there needs to be clarity regarding payments due by a client because of unclear invoices. These payments are thus kept on hold and get transferred to a suspense account until this problem is rectified and the invoice is determined.

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In such cases, a company can take the help of a suspense account to record all such unclassified transactions in accounting. You might receive a partial payment from a customer and be unsure about which invoice they’re paying. Hold the partial payment in a suspense account until you contact the customer.

You received a partial payment

If your business experiences a high rate of change in its accounts, though, it is best practice to close the suspense account periodically and transfer all uncorrected entries to their respective ledger accounts. A trial balance is a worksheet with totals of all accounts in the general ledger. Trial balances are usually prepared at the end of the reporting period to make sure that all credits and debits are equal. A suspense account may be added to the trial balance when there are understated or overstated balances that cannot be corrected before the end of the reporting period. The accountant will then credit the suspense account with $50 and debit the cash account with the same transaction amount. When the company gets the entire payment from the customer, they will debit $50 from the suspense account and credit the receivable accounts with the same amount.

What is the approximate value of your cash savings and other investments?

Lobek notes that now the company uses software to scan invoices, receipts and bills, it is far easier to keep track of transactions. BlackLine and our ecosystem of software and cloud partners work together to transform our joint customers’ finance and accounting processes. Together, we provide innovative solutions that help F&A teams achieve shorter close cycles and better controls, enabling them to drive better decision-making across the company. For the purposes of the exam, any errors which must be identified and corrected will be realistic in terms of a computerised accounting system. When you receive the full payment from the customer, debit $50 to the suspense account.

The asset suspense account

In branchless banking (BB) – banking through mobile for the unbanked – these accounts are used for ‘money-in-transit’. For example, sender sends payment from US ACH account to a BB mobile number in Japan. The customer receives an alert on their mobile to withdraw this money from a BB agent. Until they withdraw, the remittance stays in a suspense account, earning the financial institute or the BB enabler float/interest on that money.

Example #2 – Partial Payment

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